Customer Testimonials

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Google Dec 12, 2019
 
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Google Dec 11, 2019
 

I brought my car in with multiple issues to the BMW of North America dealership. I did plenty of research and talked to a number of people (mechanics, car experts) before committing to a location to get my vehicle fixed. The dealership was actually the last place I planned on bringing my car. However, after talking with Brandon Silva who was incredibly knowledgeable, friendly and helpful I felt confident I had brought my car to the right place. They presented me with all of the possible issues upfront, discussed my cars needs and it’s current status, and provided me ...

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DealerRater Dec 11, 2019
 

I want to give a big thank you and shout out to Jolene Guzman and Dave Townsend for searching for my vehicle and helping me in the process. This has been my third vehicle with BMW of Murrieta and I would have to say their service is second to none!

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Google Dec 9, 2019
 

I got quotation from an internet sales. The internet sales director - Ileen is super nice, professiobnal and helpful. She totally deserved 5 star.However since this rating is for the dealership. I have to take off one star. Originally I was working with Dave - an internet sales. We kind of worked out the whole deal by email and text. I supposed to go to the dealership to sign the paperwork and pick up the car the next day. However, it was his day off. So, he had his supervisor - Ileen help me. However, I found out some of ...

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Google Dec 9, 2019
 
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DealerRater Dec 6, 2019
 

Recently moved to the area and visited BMW of Murrieta to check out a pre-owned I3 to help with my commute to work. From the moment I arrived to their beautiful and clean location I was greeted and offered help every step of the way. I was extremely impressed with my sales representative Dave Townsend. He made me feel right at home and had multiple options and ideas to make my new commute more cost effective. He truly listened and took the time to uncover all of my future vehicle needs. His follow up skills are impeccable and has continued ...

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Google Dec 5, 2019
 
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DealerRater Dec 5, 2019
 

My husband and I are BMW fans and we recently leased a new BMW with the excellent help of Rodrigo Cavalle, a client advisor at the Murrieta, California dealership. This was our second BMW lease with Rodrigo’s assistance; we had been so impressed the first time that we wanted to work with him again. This would be primarily my husband’s car and we planned to lease another 430i Grand Coupe because we had enjoyed it so much. Nevertheless, we didn’t rule out other options. Rodrigo was extremely knowledgeable and pointed out the features and benefits of different ...

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Cars Dec 5, 2019
 

Excellent customer service...our 2013 Toyota was having repair done to the backup camera for the 2nd time because it was defective...received a free rental car for 4 days and our warranty deductible was voluntarily waived by the service manager, Kevin Adkinson . Our service advisor, Arick Burkhardt, also provided professional, courteous and efficient service...his 5 star service was exceeded when he volunteered to speak to the service manager on our behalf about our concerns with paying a second deductible to replace a defective part twice...even though our vehicle is covered under the Hendricks contract it's not a BMW and was ...

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Google Dec 4, 2019
 

Would definitely go back to this place again. Jah was a fantastic person to work with. Honest and straightforward.

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