Customer Testimonials

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Cars Jan 15, 2022

Dave was a great help got us into the car asap. Awesome customer service makes you feel at home! Very happy we found this great team!

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Cars Jan 9, 2022

I HAD a great experience with Aaryn and Chad buying my car.

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Cars Jan 2, 2022

Just purchased our second vehicle from this wonderful dealership. At all points of contact, the staff is amazing. Product knowledge, brand loyalty, customer service…everything is top-notch. Special thanks to Rodrigo, Anthony, Siaki, and Raymond for helping us close out 2021 with our new car.

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Cars Jan 1, 2022

We honed in on the exact car we wanted, through the BMW website -- a 2019 pre-certified i3 at BMW Murrieta. Aaryn was our sales representative. Through a quick call and some text messages, we were able to quickly line up the total cost of the car. Aaryn got everything ready for us that evening, so we could pick up the car the next morning. We were in and out of the dealership, with the car, in about an hour. It was the fastest, smoothest, and most efficient car buying experience to date. Aaryn was super responsive, helpful, and really easy ...

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Cars Jan 1, 2022

GREAT EXPERIENCE EVER! ISAAC FOX WAS BEYOND AMAZING. From the moment we walked in, to the moment we drove off in our car, Isaac went above and beyond for us. We are extremely content with his service and will be recommending him to all our family and friends. 👍🏼👍🏼

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Cars Jan 1, 2022

Extremely pleased with the service I received at BMW of Murrieta. My service advisor Arick Burkhardt was very knowledgeable and eager to handle my broken strut. I will be back for a service soon. Thanks again for a job done right.

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Cars Dec 31, 2021

Talked to a ton of different dealerships and car Salesman and hands down David Townsend was the most down to earth, knowledgeable and friendly Salesman out there. My Husband and I both highly recommend him!

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Cars Dec 30, 2021

BMW service and sales has the best customer service and always are so welcoming. I would recommend them to any of my family members or friends

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Cars Dec 30, 2021

Great customer service and was very helpful throughout the process. Made me feel more comfortable about my purchase and steered me in a clear direction about which financial business is best for me. Thanks Ken!

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Cars Dec 30, 2021

Awesome! Chad always takes care of me. Been going to him for years. Honest and trustworthy! Love this place!! Won’t take me cares anywhere else.

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Cars Dec 30, 2021

Excellent service at Murrieta BMW! 8 years of great service! Chad is the best advisor! He is so knowledgeable and always takes the time to explain what was done to my beautiful car.

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Cars Dec 29, 2021

Dave Townsend is the best! He goes the extra mile to win your business. Wonderful purchase experience. Also the dealership itself is extremely nice. Great translation overall.

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Cars Dec 29, 2021

Compared to all of the other BMW dealerships I’ve been to I have never received so much help anywhere else and the customer service here was outstanding. This dealership is not like most companies that try to screw your out of your money. The employees here really care about there customers and try to give you the best price!

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Cars Dec 29, 2021

Great experience, employees were easy to get along with and I had no troubles at all! Couldn’t have asked for a better experience than what I received.

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Cars Dec 29, 2021

The employees at Murrieta BMW are always so nice and can always answer any questions I have! They make buying easier than anywhere else I have been.

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Cars Dec 29, 2021

The employees here were fantastic. I was shopping for a new car and this is a place to go quality customer service. They make you feel appreciated

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Cars Dec 29, 2021

Outstanding service and support. My service consultant Arick Burkhardt did everything possible and beyond to make sure my car was going to be ready on time. He provided outstanding service.

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Cars Dec 29, 2021

The service department is amazing. They are always so patient and smiling. I will never go anywhere else. Arick is amazing! The quality of work is and has always been fantastic.

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Cars Dec 29, 2021

I looked to buy a car here and everyone was so friendly and professional. Made me realize that when I do buy a car I will definitely be going through this dealership

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Cars Dec 29, 2021

Excellent experience and great dealership overall! Very happy with the service on all levels. The service department is always very helpful. I will most definitely buy another car from this dealership in the future and will continue my service needs with them as well. I constantly recommend them to everyone I know!! They are AMAZING!!

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Cars Dec 29, 2021

Great, I really enjoyed coming here to shop for my new car! Everybody was super welcoming and answered any questions that I had! Would recommend to anyone searching in this volatile market.

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Cars Dec 28, 2021

My family and several of my friends have been going there for years. Always treated with respect and made to feel valued. During the last year of cv19, they have stepped it up ensuring long lasting loyalty even through difficult times. We enjoy not having to drive to San Diego as this is much closer.

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DealerRater Dec 28, 2021

Excellent experience and great dealership overall! Very happy with the service on all levels. The service department is always very helpful. I will most definitely buy another car from this dealership in the future and will continue my service needs with them as well. I constantly recommend them to everyone I know!! They are AMAZING!!

Read at DealerRater

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Cars Dec 28, 2021

Great interaction. Dave Townsend is great to work with. Answered all questions and provided clear pricing that was honored at the dealership. Definitely recommend this dealer.

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Cars Dec 27, 2021

Excellent buying experience ! Very happy with the service and would most definitely come back to buy another car from this dealership. I will recommend to everyone I know. Skip and renee are awesome !

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Cars Dec 27, 2021

Awesome , attentive , vehicle SOLD 👍🏽 They were more then helpful and nice with our purchase, would definitely come back. They really did make us feel special

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Cars Dec 27, 2021

Excelent service, good costumer service, clean facilities, great variety of cars and the newest models always available, perfect to came back over and over again.

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Cars Dec 27, 2021

My second vehicle purchase from this dealer. Average selection of cars unlike other dealers, knowledgeable, honest and patient sales advisor Rodrigo Cavalle helped me find what I was looking for.

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Cars Dec 27, 2021

Exceptional service. Everyone was very friendly and helpful. Service was great and done in a timely manner and the facility is nice! Thank you and I definitely recommend!

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Cars Dec 27, 2021

Best deals this dealership always has cars in stock. Easy to purchase and very friendly staff. This is my 6 bmw from the store. Easy to get to

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Cars Dec 24, 2021

Had an amazing experience at this dealership, skip was amazing to work with making the process was very easy and seamless from when I walked in the door until I drove away in a new truck. The confidence and expertise were unmatched during my car shopping experience . Very relaxed and professional place to go get your next car!

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Cars Dec 23, 2021

Thank you for showing my wife a great car with superb customer service Your professionalism was superb and very comfortable with no stress YOU MADE MY CAR SHOPPING GOLDEN

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Cars Dec 23, 2021

The salesman Charlie was very helpful He did not pressure me at all He made me and my husband feel comfortable in the purchase of my new Christmas car Thank you for the great customer service with a smile

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Cars Dec 20, 2021

BMW of Murrieta has always been a great facility for servicing my BMW. They have great customer service and they even wash my car while it is there

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Cars Dec 20, 2021

Service is the best. They always take care of me. They’re fast and nice. They always help me out and I always feel taken care of!

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Cars Dec 20, 2021

So happy to purchase a car from this dealer ! The person rodrigo cavalle who helped us was beyond helpful! Me and my partner are so happy with the purchase and service here I can not even explain how I am with everything thank you to rodrigo for everything!

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Cars Dec 19, 2021

Awesome service. Helpful with all aspects. Fair prices. Really great group and I will buy from here again. Chad was extremely informative for my trade-in and Zoe was awesome bringing up my new car and explaining the features.

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Cars Dec 19, 2021

Excellent experience leasing a car. I’ve been to many SoCal BMW dealerships, and this was the most responsive, straightforward, and fair. I strongly recommend this place if you are looking to lease or buy a car.

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Cars Dec 19, 2021

Had a great experience was not pushed into buying. The process of buying the car was smooth. Kind and respectful dealer! Would recommend this dealership!

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Cars Dec 19, 2021

I was going to purchase my car from BMW financial but BMW Murrieta reached out and made the process so much easier!! Great job by Joe Garcia and team!!

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Cars Dec 18, 2021

Friendly, helpfull, Profesional staff, from sales to service It dosen't get much better. Thank you Chad and Rick for a great car buying experience! Would defintly recommend Boris Said's BMW of Murrieta.

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Cars Dec 17, 2021

I have purchased 3 bmws from Joe Garcia. All I can say it if you have been wanting a BMW don’t wait go in today. If you can see joe go to him.

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Cars Dec 17, 2021

World class experience. This dealership has extremely professional customer experience. Thank you Skip for such a nice experience. I came here looking for a nice truck and left with a excellent Tacoma in great condition that the dealership really inspected and took care of before I purchased. I will continue to buy my vehicles from this dealership

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Cars Dec 17, 2021

I brought my car in with Carol Tilton and she made it such a smooth and easy transaction. I dropped the car off for service and she had everything set up for me when I got there and even got me a rental because my car would be there for a few days. It was a great experience working with her and with BMW of Murrieta.

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Cars Dec 17, 2021

We are returning customers of Joe Garcia, and he always takes great care of us along with his team! We always leave happy and have never been disappointed.

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Cars Dec 17, 2021

Great experience! Osmond Ezinwa is great and helped me out with a check issue, and has wonderful customer service experience! I highly recommend going to him as your Financial manager!

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Cars Dec 17, 2021

Great working with Isaac Fox. He was quick and efficient in answering any questions. We purchased exactly what we wanted. Excellent overall customer service in this area.

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Cars Dec 17, 2021

Second to none in customer service Boris and his staff went above and beyond for the wife and I will definitely buy again no bull .... thanks again for everything

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Cars Dec 17, 2021

Victoria and Chad provide excellent service! I bought and service my car there all the time! Honest and friendly! Thank you! Boris Said BMW is the best!

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Cars Dec 16, 2021

John got me a discount! Thank you John. Every penny counts. Skip and Victoria were a pleasure to work with. BMW Murrieta strong family here!

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Cars Dec 16, 2021

Excellent, Hands-down one of the best experience I’ve had in a long time with a car company. I would recommend this dealership every time for sure.

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Cars Dec 16, 2021

Extremely helpful, fast & friendly service, very considerate. Ken was our sales consultant & we couldn’t have picked a better person to have helped get us in a bmw.

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Cars Dec 16, 2021

I had an excellent experience when my vehicle was serviced! I love how they send you a video inspection, what a great feature! Thank you so much to bmw of murrieta for the amazing customer service.

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Cars Dec 16, 2021

Dave Townsend is easily the best sales advisor I’ve ever worked with. I’m not even from that area and I still reach out to him before my local bmw dealerships.

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Cars Dec 15, 2021

The service department is awesome my service advisor which was Allison is amazing willing to do do anything to make sure that my vehicle gets done right. The whole service department is awesome Carol, Samantha and Sky. I've bought 2 vehicles from this dealership. They have treated me with nothing but love and respect.

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Cars Dec 15, 2021

It was a great experience. Rodrigo was extremely helpful and knowledgeable. He was straightforward and honest throughout the entire process. We will definitely come back and purchase another vehicle from him again

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Cars Dec 14, 2021

The staff worked with me to ensure that we both were happy. The staff were friendly and very caring to my needs. Definitely would recommend to others looking to purchase a new car.

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Cars Dec 14, 2021

I’d like thank Samantha for always providing outstanding customer service! Samantha goes above and beyond expectations to ensure customer satisfaction. It’s because of staff members like her that I’ll continue to get my services at BMW of Murrieta.

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Cars Dec 13, 2021

Best Staff Ever! Recently had my older BMW in for service and everything went smoothly! My car has over 200,000 miles thanks to BMW of Murrieta!!!

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Cars Dec 13, 2021

Any experience can only be measured by the relation between the salesperson and customer. Working with Ken in getting a new car has been that best experience. Ken was thoughtful and helped us out throughout the buying process. I would highly recommend reaching out to him should you want a new BMW

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Cars Dec 12, 2021

Alex was amazing! He helped me work through my indecisiveness and find the best car that worked for me and my family. Thank you so much, I’m excited to join the BMW family.

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Cars Dec 11, 2021

Mathew Chong was very kind and helpful throughout the entire process of purchasing a vehicle here at BMW Murrieta!!! He was attentive and would check in whenever he had the chance to see if my husband and I were doing okay throughout the wait. I would highly recommend working with him!!

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Cars Dec 11, 2021

We've had BMW's for 40 years, because of the excellent service we get from your dealership, we're buying a new car from you. From the time you come into service everything is top notch and the people are a delight to deal with, always respectful, professional, and upbeat

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Cars Dec 11, 2021

Your excellent service is highly commendable each time my car needs to be serviced and repaired. Your dealership has the best team of dedicated people.

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Cars Dec 11, 2021

Great customer service snd always on time. I would definitely recommend this dealership to my friends and family! Will be back to service my car again soon.

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Cars Dec 9, 2021

Everyone I came in contact with was both professional and looking to be helpful. They entire experience was pleasant. Both to the knowledge and willingness to solve the problem. Because of my experience with the service department, I’m buying a new car from this dealership

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Cars Dec 9, 2021

Came back for a 3rd in the last couple of years to lease a 3rd plug in hybrid BMW. Great experience from Sales to Service to the Finance Dept. Very courteous, personable and professional crew!

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Cars Dec 9, 2021

Great service department. Every time I bring my X5 they take amazing care of my car. They explain everything in detail and I never feel like they are taking advantage. Always make sure I have another car to replace for the time my car is in for work.

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Cars Dec 9, 2021

Have purchased and leased several vehicles and they have always gone way out of their way to make our dreams come true . Very happy going In and coming out each time we visit ! Professional but yet so like family !

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Cars Dec 9, 2021

Friendly staff, short wait times, & always clean! Great selection of vehicles & BMW merchandise. They also have a snack bar with Starbucks options while you wait.

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Cars Dec 9, 2021

Friendly and helpful staff. Service completed on time. Loaner car provided in a timely manner. It was a busy morning but everything still ran smoothly.

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Cars Dec 9, 2021

super helpful and kept us up to date on the status of our car. Allen was very nice and professional. Grant was also helpful when answering our phone calls.

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Cars Dec 9, 2021

Excellent customer service ~ grant was very helpful when I called. Victoria was as well. Allen attended to us when I arrived to pick up my car and answered all of my questions. Very pleasant person.

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Cars Dec 9, 2021

The help was amazing he went in beyond for my tire service. I really appreciated the service help with information given to me that I requested.

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Cars Dec 9, 2021

Staff is very friendly and attentive. They took care of the car and gave proper recommendations. They provided lyft/uber services to my house and back to the dealership.

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Cars Dec 8, 2021

Great service and very friendly. I was gladly helped by Allen. He was very helpful and took care of me and I really appreciated it.

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Cars Dec 8, 2021

I went here to get my car serviced, it was very easy and quick. Customer service was great and Chase went the extra mile for me.

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Cars Dec 8, 2021

Alan was awesome! No one likes having to get their car serviced but going to BMW in Murrieta was amazing, keep up the great work!

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Cars Dec 4, 2021

I was greeted by a stye in the service department and she was extremely pleasant and helpful. She sent me out to the loaner desk and Alan and Ashley were very courteous and got me set up with my vehicle super quick! I love your dealership!

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Cars Dec 3, 2021

All I can say is that this dealership is amazing! When I arrived they were down to earth, honest and didn’t try to upsell anything! I told him exactly what I was looking for they showed it to me and the process was simple and easy. I was in and out of the dealership within an hour and a half which if you ever shop for a car that is almost impossible. What I recommend this dealership? ABSOLUTELY!!

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Cars Dec 2, 2021

Alan Gutierrez was super helpful and very pleasant throughout our visit to the dealership. Answered all of our concerns. Quick service, did not have to wait at all for help.

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Cars Dec 1, 2021

I’d just like to say Carol Tilton is amazing! I went in for a part. She is so helpful! She answered all my questions! Highly recommend BMW of Murrieta! I had a great experience. Will definitely be back! Thankyou again!

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Cars Nov 24, 2021

Nickyle was my tech and he has worked on my car multiple times. He’s taken care of my car and I really love coming to this dealership. I recommend to all friends and family who have BMWs. Nothing but great experiences!

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Cars Nov 24, 2021

Love the friendly atmosphere and the service dept is great! I took my husband's car in for an oil change and check up and was suprised at how fast and friendly everyone was. Well be going back and telling friends.

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Cars Nov 24, 2021

Best advisors and best service in all of California. Service was fast, people were friendly and the techs are awesome at what they do for the brand!

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Cars Nov 24, 2021

The staff provided experienced and patient sales support. Professionals who knew the vehicles, associated attributes, and intricate interactive features. No pressure, no hassle…. A pleasure to work with. Everyone we met on the BMW Murrieta Team seemed to love the BMW experience, which made me feel even more comfortable with my choice.

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Cars Nov 23, 2021

Excellent service. No issues, fast and courteous service. Very happy with my visit. Car was serviced quickly, Cleaned and washed on pick up. Thank you!

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Cars Nov 23, 2021

Amazing work and kind staff! I take my car that I purchased there to get serviced all the time! Every time has been a really great experience!

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Cars Nov 23, 2021

This place is amazing! I dropped my car off and the service writer was super helpful and took care of everything for me. The cool thing was the mechanic, Nickyle, working on my car sent me a thorough video of my car and the concerns! He was detailed in telling me what was full, replaced, and needed to be addressed soon! This was super helpful due to that open communication and it made me feel as if my car was in great hands! That’s such an amazing feature to have for your customers

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Cars Nov 23, 2021

Great Service. Friendly staff. They wash your vehicle when finished. Would recommend family and friends to service their vehicle with BMW of Murrieta. Thank you

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Cars Nov 21, 2021

I recommend BMW of Murrieta. They have help a number of my friends and family. What I appreciate most is they operate with transparency and a genuine desire to help. I will continue to do business with them for years to come.

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Cars Nov 20, 2021

Allison was my service advisor and she was super friendly. Service was quick and efficient! I refer every Bmw owner I know to this dealership and to Allison. Thanks for everything!

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Cars Nov 20, 2021

Everything went so smoothly and I was so happy with the results! I loved Allison and her advice is always spot on! Would definitely recommend!!

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Cars Nov 20, 2021

Allison is my service advisor. She is always so helpful and kind. I trust her to take good care of my car. Excellent customer service.

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Cars Nov 20, 2021

I was in to get a car wash and everyone I talked to was polite and professional. Carol Tilton was extremely kind and really cared about my satisfaction with my service. I appreciate a dealership that goes above and beyond for their customers. Every time I’ve been in to get my car serviced I have been treated like a valued human. Thank you.

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Cars Nov 19, 2021

Best service ever Allison went above and beyond to make sure all my service is done on time. Every time. I’m overwhelmed with joy. Allison changed my life. My cars value is actually increasing because the oil change is initiated by Allison.

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Cars Nov 19, 2021

Always above and beyond in there customer care. I love this place every time I have to come in for schedule maintenance I get excited almost like a mini high school reunion. Go get a bmw today and make a bunch of new friends.

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Cars Nov 19, 2021

The BMW of Murrieta has an amazing service department ..I came here after having a negative experience at another BMW dealership who had my vehicle for over a month to find nothing ..I live in the LA area so I had my X5 towed over there Allison had really good communication with me and was really nice..Nickyle was amazing he was able to find why my vehicle had a draw and was able to repair the problem within a few hrs and made sure the draw was no longer present I was very pleased with how much knowledge Nickyle ...

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Cars Nov 19, 2021

Allison is my service advisor and she’s absolutely amazing! Professional, timely, and very patient with me at explaining what’s going on with my car! Highly recommend !

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Cars Nov 19, 2021

I recently leased an M340i from BMW of Murrieta and this is the third car in a row I have leased through this dealership! Nothing compares to the level of customer service and top notch service as well! I would like to thank Matt Smith for delivering the car and paperwork to my home! They really went above and beyond and that is also shown because they went to great lengths to get the exact car I wanted and took care of everything for me and made the process easy and enjoyable! This being my third lease in a ...


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